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GOT QUESTIONS: LOOK HERE!
 






How big is a flag?

We make....
Regular flags are approximately 10" x 14" and they cost between $15-25.
12" X 18" Flags cost between $40-50. You can find them in the Big Mama section
Don't see what you are looking for? Some of the 10 X 14 flags can be made larger.
All you need to do is ask!
Triangle flags are 10" X 13.5" and cost between $8-20.



I'm confused. Can you make me a 3' x 5' flag?

The answer is no! The images are embroidered onto the flags, and there isn't a way to make the logos large enough to fill out the flag.
Besides it would take forever to embroider out an image that big and probably make me go insane trying to piece it all together.
BUT if you are willing to give me $30,000
I can buy the printing machine that will make them.
And I would be more than happy to make you one! :)






What shapes do the flags come in?

Rectangle and triangle. Any flag that is listed on out website can be made on either a rectangle or triangle flag.
Just because it doesn't show a triangle flag on the picture doesn't mean that it's not available.
In the comment section of the order form, just state that you would like a triangle flag.

What color flags do you have?

Flag color choices are:
RED
YELLOW
ORANGE
ROYAL BLUE
BRIGHT BLUE
NAVY BLUE
BLACK
WHITE
AQUA
PURPLE
HOT PINK
PINK
CAMOFLAUGE TAN. YES, IT'S SAND CAMO MATERIAL!
COYOTE TAN
LIME GREEN (LOOKS LIKE RzR LIME SQUEEZE)
DARK GREEN
LIGHT GRAY
CHARCOAL GRAY

It is going to take us some time to update all of the listings to include all of the flag color options. If the flag that you want has not been updated yet, you can still place your order online. Just list in the comment section that you would like to change the flag color to pink or purple. In order to get to the comment section of the order form, you must choose a flag color. Just pick one, It doesn't matter. We will always email you back to verify your order.





I'm confused, do you have checkered flag material available?

Sorry at this time we have not found checkered flag material that is a high enough quality for our standards.







What are the flags made out of?

The flags are made out of "Sport Nylon" or "200 Denier Oxford Nylon".
Both fabrics have a Dupont finish that is supposed to help resist water.







How long will my flag last?

These flags are NOT the cheapy flags that everybody else sells. They are made to last MORE than one riding season. We've had customers tell us they've been using the same flag for 3+ years.
Put it this way....You will probably get tired of your flag before it wears out.








Can I mount my flag on my truck, car or motorcycle and drive it down the highway/freeway?


Are you crazy!!!! These flags are "trail flags". Don't call us up when you stupidly put it on your car/truck and drive it down the road at 75 mph and complain that your flag looks not so perfect.
What did you think was going to happen!
These flags can take a beating but they are not made for the highway/freeway!








Will my flag fit on a lighted whip?

YES, since we make these flags all to order, we can adjust the sleeves of the flags so they will fit your lighted whips. When we email you back with your order recap, just let us know you have a lighted whip. Or add it to the comment section of the order form. It's located towards the end of the checkout process.









How is my image put onto the flag?

Images are embroidered onto the material on BOTH sides of the flag.
We can't have your riding around with one side blank!











Can I put a photograph of my atv, dirt bike, sand rail, girlfriend, boyfriend, wife, husband, cat, dog on a flag?

No. It's too hard to put photos of people, animals, or objects on flags.
We can do cartoon characters, drawings, logos, etc.
BUT NO PICTURES OF REAL PEOPLE OR OBJECTS.











Do you charge a setup or digitizing fee?

No we do not charge either a setup or digitizing fee. Most people say we are nuts! (And maybe we are)
If you go to your local shop or look online, digitizing would cost you anywhere for $100-$250 for 1 design and that's just CRAZY!!! If we are unable to digitize your logo, there is always the option of using a 3rd party to digitize your logo. Fair warning, it's expensive!










I like the flag that is listed on your website, but what changes can I make to it?

You can change anything and everything. All flags listed on the website can be changed to suit your needs. You can change the flag color. You can change the logo color. You can change the font color. Don't like the style of of font used, you can change that too. You can change the names or sayings on the flags. The possibilities are endless. Whatever you want, you can have. When ordering, just list everything you want on your flag in the comment section of the order form. If no comments are left, we will assume that you want your flag just as pictured. But don't worry, we will email you back to verify exactly what you want on your flags.












Where is the comment box located?

Towards the very end of the checkout process, their is a tiny box labeled "comments".
List everything that you want on your flag in that box. Don't worry, we'll email you back verifying your order so we make your flag exactly how you want it.












What if I already have a whip/pole, how do I attach one of your flags to my pole?

The flags come with easy installation directions along with a zip tie and metal clamp that will attach the flag to your pole. There is a nylon strap inside the sleeve of the flag. Simply slide your pole through the sleeve, using your thumb and index finger, push the top of the flag down exposing the nylon strap. When nylon strap is exposed, take the cable tie and secure it around both the nylon strap and whip. Cut off any excess cable tie. Repeat the same process for the bottom of the flag, but instead of using the zip tie, use the metal clamp. Push the flag material back up. When done properly installed you will not be able to see the zip tie or metal clamp. If you still can't figure out how to attach your flag, just ask. I'll email you over some pictures that will show you how to do it.











Do the flags come with poles?

NO. Sorry the flags DO NOT come with poles.









WHERE CAN I PURCHASE A POLE?


It's too hard for me to ship poles these days. Plus it's really expensive. The post office charges me an arm and a leg to mail them plus I have to buy the shipping tubes which aren't cheap. But to help everybody out, I will tell you where I get them from and they are a lot cheaper than what everybody else sells them for!!!! They will run you 4-5 DOLLARS!!!!

GO TO: https://goodwinds.com/fiberglass/solid-fiberglass.html

I buy the 48" AND 72" black or white poles.
The 6 foot 1/4 poles are the 72" .250 poles
The 6 foot 5/16 poles are the 72" .312 poles
The 4 foot 5/16 poles are 48" 312 poles.

This company just sells the poles. They don't come with mounts. So if you don't already have one, you would have to purchase a quick release holder. You can find them online for about $10.







How do I clean my flag?

Clean with soapy water and a damp cloth.








How do I order a custom flag?

If you have an image that you would like put on a flag, please fill out the "Have a Design In Mind" form. The link is located on the homepage of Devil Woman Flags. The form is then directly emailed to Devil Woman flags where someone will look over the design to make sure that it is
possible to put onto a flag. We will then email you back as soon as we can to let you know if we can do it or not. (For a much more detailed answer, please look at the bottom of this page for a complete description)









My design has been approved. How do I order my flag?

Once your design has been approved you can either request a bill to be emailed to you or you can come back into Devil Woman Flags and use the listing on the homepage that says "Purchase Custom Designs Here" ALL CUSTOM FLAGS MUST BE PAID FOR IN ADVANCE BEFORE WE WILL EVEN WORK ON YOUR DESIGN OR MAKE YOUR FLAG.





I just want a saying on my flag. Do I have to fill out the "Have a Design In Mind" form?

No. If you just want a saying on a flag, there is no need to fill out the "Have a Design In Mind Form". You can either purchase your flag using the "Purchase Custom Designs Here" link located on the homepage of Devil Woman Flags or you can use a listing under "Font Choices". Use the listing that corresponds with the font you would like used on your flag. Another cool thing to check out. Go to dafont.com You can type in your saying and it will give you a preview of what your saying will look like. I can download their fonts to my computer to use for your flag. All I need to know is the name of the font.







How soon will I receive my flag once I have placed an order?

Flags are made on a first come, first serve basis. Since these flags have become so popular, it usually takes at least a week to receive your order. BUT if you need your flag sooner or by a specific date, please let us know and we will try our best to get your flag to you in time. During Holidays such as HALLOWEEN, THANKSGIVING, CHRISTMAS, PRESIDENT'S DAY, SPRING BREAK, MEMORIAL DAY, LABOR DAY and 4th OF JULY, we are backed up at least 2-3 weeks on orders. If you are planning to order flags during these times, please order early to ensure that you will receive your flags in time for your trips. We try very hard to ensure that everybody who needs their orders by a specific date, receives them by the date needed.

Once you place an order, we will keep you updated on the status of your order.







Why does it take so long for me to receive my flag?

Devil Woman Flags is just a small business. And we really mean just a SMALL business. It's only me (Barbara) making the flags. While my kids are at school, I sit here all day long and sew. But don't worry, if you need your flag by a specific date, just let me know and I'll try my best to get your flag to you in time. I'm rarely unable to fulfill a request. But please don't order your flag on Wednesday and expect to receive it by Friday. I'm fast, but not that fast!



I just placed my order. What happens now?

We will email you back to verify your order. We want to make sure we understand exactly what you want on your new flag(s). If you place an order on the weekend, we will email you back Monday morning.







How are the flags shipped?

We ship all of our items via US Post Office.







SHIPPING:

Devil Woman Flags uses the Unites States Postal Service (USPS) to ship all of our items.

Current shipping prices for FLAGS are as follows: The prices are per shipment not per flag.

US ORDERS:
$3.00 USPS First Class Packages. (Once shipped packages arrives within 2-3 days)


IF YOU NEED YOUR FLAGS MAILED EXPRESSED or PRIORITY MAIL, additional charges are:

USPS Priority Mail- $5.00 US Customers Only (1-2 day delivery once shipped)
USPS Express Mail- $22.00 Us Customers Only (2-3 days delivery once shipped)


Just let us know when we reply back to your order that you need to upgrade your shipping. We will email you over an invoice for the additional shipping charge.




INTERNATIONAL SHIPPING: We use United Postal Service (USPS) Airmail for our international orders.

$10.00 USPS First Class Package. (Once shipped packages arrives within 10-14 days) International orders seems to take FOREVER to get delivered because they have to go through Customs.

International customers, if you would like to upgrade your shipping to Priority or Express mail, we will have to give you a quote. Prices vary depending on location.








What kind of payments do you accept?

Devil Woman Flags currently accepts PAYPAL, Visa, Mastercard, Discover, American Express, checks and money orders.

If paying by check or money order, please mail your payment to:

Devil Woman Flags
PO BOX 2888
Clearlake, CA 95422







HOW DO I TALK TO A REAL PERSON? I DON'T WANT TO PLACE MY ORDER OVER A WEBSITE?


It's easy plus I like talking to people!!!! Just give me a call at (707) 367-8324 between the hours of 9am-5pm Monday-Friday PACIFIC STANDARD TIME. East Coasters, I love ya but please don't call at 6 am MY time. I'm still sleeping!!!!! By the way, my name is Barbara.




WHAT THE HECK? I CALLED BUT NOBODY ANSWERED. WHAT'S UP WITH THAT?

Since it's just me that makes all the flags, I usually have music blasting while I'm working. Sometimes, I don't hear my cell phone ring. No worries! As soon as I look down at the phone, I realize that I may have missed your phone call. Just leave me a message on my voicemail. Also, I normally eat my lunch between 1-2pm. And I almost rarely start working before 9am. I've got to get the kid and hubby out of the house in the morning and I really enjoy drinking my cup of coffee after they leave!

If I don't answer and its after 3 leave me a message. I'm probably sitting at or driving to one of my kids sporting events. Just leave me a message. I will call you back the following morning. :)









RETURNS:

If you should have a problem with your flag please contact me at abwats@dwflags.com and I will try my best to make everything right or I will gladly refund your money. I really want you to be satisfied with your flag.


***NEW ADDITION I never thought I would have to say this out of common sense but I actually had a customer do this...... you CANNOT return your flag if you have USED it and expect a refund. You CAN'T rent your flag for a weekend of riding. Just like you CAN'T return clothes at a store if you have already worn them! And then to top it off this customer decided to report me to the BBB (Better Business Bureau) saying that it doesn't state on our return policy that you can't return used flags. Well now it does. You got to just love people who try to take advantage of everyone.







Last but not least......How long has Devil Woman Flags been in business???

I am on my 16th year in business! With over 50,000+ flags made, thanks to you and everybody else, I'm still going strong. You are now helping me put my oldest kid through college and my youngest one through high school!


MY FAMILY REALLY APPRECIATE YOUR BUSINESS!!!!!

:) Barbara





 
 
 
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